FOR DOCK & LIFT SERVICE
Built Around the Way Your Dock & Lift Business Actually Works
Marine Pro Systems brings your entire shoreline dock & lift operation together in one system, purpose-built around the jobs, customers, equipment, crews and seasonal chaos that make your business different from a typical lawn mowing or window washing service.
BUILT FOR THE REALITIES OF THE JOB
One System. Built Around Your Operation.
Control how your crews use the app.
Build and modify staff workflows with drag-and-drop controls so the app works the way YOU want your operation to work.
Schedule around the real world.
Advanced scheduling tools are designed specifically around the seasonal, geographic, weather-dependent realities of dock & lift work.
Give crews the information they need in the field.
Customer setups, shoreline equipment, photos, notes, special tools and job requirements go with them, so YOU don't have to.
Keep working without cell service.
Poor coverage on part of the lake? The mobile app remains fully functional offline.
Close the loop with QuickBooks.
Full QuickBooks integration makes invoicing and customer record keeping easier without entering the same information over and over.
Keep customers informed.
Optional automated communications when schedules or circumstances change.
FOR YOU, THE OWNER
Stop Being the Operating System.
When everything runs through you, owning the company means being the dispatcher, database, help desk, and institutional memory ALL while feeling like you need to be on every barge..
You know how Mrs. Johnson's lift needs to sit. You know which customer’s dock requires a special tool. You know which jobs need follow-up and which crew is best suited for a particular task. But when that information lives primarily in your head, you're still involved in everything.
Marine Pro turns that knowledge into an operating system the staff can actually use.
- Organize customers, shoreline equipment, service history and job requirements.
- Schedule crews and jobs around the realities of dock & lift work.
- Create consistent processes and decide exactly how your staff functions.
- See what was completed, what needs follow-up and what’s ready to be billed.
- Keep photos and notes with the customer record to document what actually happened.
The goal isn't to remove you from your business.
It's to remove you from all the things
you shouldn't have to personally manage anymore.
FOR YOU, THE OWNER
Stop Being the Operating System.
When everything runs through you, owning the company means being the dispatcher, database, help desk, and institutional memory ALL while feeling like you need to be on every barge..
You know how Mrs. Johnson's lift needs to sit. You know which customer’s dock requires a special tool. You know which jobs need follow-up and which crew is best suited for a particular task. But when that information lives primarily in your head, you're still involved in everything.
Marine Pro turns that knowledge into an operating system the staff can actually use.
- Organize customers, shoreline equipment, service history and job requirements.
- Schedule crews and jobs around the realities of dock & lift work.
- Create consistent processes and decide exactly how your staff functions.
- See what was completed, what needs follow-up and what’s ready to be billed.
- Keep photos and notes with the customer record to document what actually happened.
The goal isn't to remove you from your business. It's to remove you from all the things
you shouldn't have to personally manage anymore.
FOR YOUR STAFF
Clear Jobs. Simple Process.
Seasonal employees aren't going to know every lake, every shoreline, and every customer's setup. You know that a street address doesn't necessarily tell them where the dock actually gets setup. And discovering that you needed some special tool after the barge arrives at the customer’s shore wastes everyone's time.
Marine Pro puts the information in their hands before AND while they're doing the work.
Your crew can see where they're going, what they're servicing, customer notes, previous photos, required equipment and exactly what needs to get done. They can document completed work, add photos and notes, and flag an issue that requires follow-up from the office.
And because Marine Pro works offline, a weak or nonexistent cell signal doesn't bring the process to a halt.
FOR YOUR CUSTOMERS
Better Communication. Consistent Service. Fewer Surprises.
Your customers want to know they're on the list, have some idea when you're coming, and trust that your crew knows exactly what needs to be done.
Marine Pro helps your crew remember the details so you OR your customer doesn't have to. Keep important information with each customer record, including:
Shoreline Setup
Shoreline setup and equipment
Placement Details
Placement instructions and special circumstances
Job History
Notes, issues, and photos from previous visits
That information goes with the crew, helping ensure the job is done consistently, even when different employees return the following season.
Documentation also matters when questions arise. Photos, notes and service history helps establish:
- What the shoreline looked like before and after the job
- How equipment was positioned or installed
- What work your crew actually completed
If there's a dispute about damage or whether something was set up correctly, you're working from documentation instead of someone's memory.
Combine that with automated and on-demand messaging, and Marine Pro helps deliver the experience your customers really want:
keep me informed, remember my setup, and get the job done right.
That information goes with the crew, helping ensure the job is done consistently, even when different employees return the following season.
Documentation also matters when questions arise. Photos, notes and service history helps establish:
- What the shoreline looked like before and after the job
- How equipment was positioned or installed
- What work your crew actually completed
If there's a dispute about damage or whether something was set up correctly, you're working from documentation instead of someone's memory.
Combine that with automated and on-demand messaging, and Marine Pro helps deliver the experience your customers really want:
keep me informed, remember my setup, and get the job done right.
That information goes with the crew, helping ensure the job is done consistently, even when different employees return the following season.
Documentation also matters when questions arise. Photos, notes and service history helps establish:
- What the shoreline looked like before and after the job
- How equipment was positioned or installed
- What work your crew actually completed
If there's a dispute about damage or whether something was set up correctly, you're working from documentation instead of someone's memory.
Combine that with automated and on-demand messaging, and Marine Pro helps deliver the experience your customers really want:
keep me informed, remember my setup, and get the job done right.
ONE CONNECTED PROCESS
From the Shoreline to the Invoice
Finishing the physical work shouldn't create another pile of administrative work back at the office.
Marine Pro connects what happened in the field to what happens next. Crews can document work, capture notes and photos, identify follow-up opportunities and provide the information the office needs for billing. Full QuickBooks integration then helps keep invoicing and customer records moving without unnecessary duplicate entry.
01
Schedule
02
Field Work
03
Document
04
Follow Up
05
Bill
01
Schedule
02
Field Work
03
Document
04
Follow Up
05
Bill
One job. One record. One connected process from scheduling through completion, follow-up and billing.
THE COST OF DOING THINGS THE OLD WAY
What Is the Status Quo of Doing Things
REALLY Costing You?
Doing nothing doesn't feel like making a decision. But it is. There's a cost to continuing to operate the way you've always operated.
Maybe it's not one giant expense you can point to. Instead, it shows up a little bit at a time:
How many hours do you personally spend answering questions that could be answered with a picture?
What does one missed service, billing mistake or unnecessary return trip actually cost?
How much revenue do you miss out on billing because the work effort at a job site was not properly documented or recorded?
How many sales opportunities are missed because a follow-up note never makes it from the barge back to the office?
How much crew time disappears because someone forgot a tool, went to the wrong location or didn't know exactly what needed to be serviced?
How much office time goes into scheduling, rescheduling, answering customer questions and piecing together billing information?
How much is a frustrated customer worth?
How much is a frustrated customer worth?
And during your busiest months, what is your own time and sanity worth?
And during your busiest months, what is your own time and sanity worth?
1,600–2,000
HOURS PER YEAR
The original Marine Pro analysis estimated that administrative time, owner time and wasted staff hours alone could consume 1,600–2,000 hours per year, before even trying to put a price on frustrated customers, missed sales opportunities or lost equipment.
You probably won't eliminate every wasted hour or every headache. But you don't have to eliminate all of them for a better system to pay for itself.
IMAGINE THE DIFFERENCE
What Would Your Business Look Like If It Didn't Depend SO MUCH on What's in Your Head?
Imagine your crew leaving in the morning already knowing where they're going, what they're doing and what they'll need when they get there.
Imagine customers getting updates without calling you first.
Imagine completed work flowing back to the office with the notes, photos, follow-ups and billing information attached.
And imagine being able to step away for a few hours during your busiest season without wondering what you're going to come back to.
That's what Marine Pro Systems was built to make possible.
SEE MARINE PRO IN YOUR BUSINESS
Ready to See Marine Pro in Action?
We know that shoreline dock & lift is unique. Every shoreline dock & lift company operates a little differently. That's exactly why we'd rather show you Marine Pro than make you read another 20 pages about how great we are!
Schedule a demo and show us how you operate today. We'll show you how Marine Pro can make it easier.
IMAGINE THE DIFFERENCE
What Would Your Business Look Like If It Didn't Depend SO MUCH on What's in Your Head?
Imagine your crew leaving in the morning already knowing where they're going, what they're doing and what they'll need when they get there.
Imagine customers getting updates without calling you first.
Imagine completed work flowing back to the office with the notes, photos, follow-ups and billing information attached.
And imagine being able to step away for a few hours during your busiest season without wondering what you're going to come back to.
That's what Marine Pro Systems was built to make possible.
SEE MARINE PRO IN YOUR BUSINESS
Ready to See Marine Pro in Action?
We know that shoreline dock & lift is unique. Every shoreline dock & lift company operates a little differently. That's exactly why we'd rather show you Marine Pro than make you read another 20 pages about how great we are!
Schedule a demo and show us how you operate today. We'll show you how Marine Pro can make it easier.